Case Study

CASE STUDY
SEO • GENERATIVE ENGINE OPTIMIZATION • LLMO

How Digital Promenade strengthened the search visibility of a US-based global surrogacy agency across traditional search engines and AI-powered platforms.

CASE STUDY
+155%
Overall AI visibility growth
6 Months
Campaign duration
33%
Perplexity visibility
25%
Gemini visibility
01

A US-based global surrogacy agency connecting intended parents with surrogates wanted to strengthen its digital presence across traditional search engines and AI-powered platforms.

The objective was to improve discoverability when intended parents and prospective surrogates researched surrogacy options, explored fertility-related information, and evaluated specialist service providers.

02

Surrogacy and fertility-related decisions involve extensive research, specialist expertise, and a high level of trust. The agency needed to strengthen its online presence and communicate its expertise more effectively across search experiences.

Key challenges included:

Inconsistent AI Visibility: Limited and inconsistent representation across AI-generated answers and recommendations.
Limited Service Discovery: Opportunities to improve visibility for surrogacy, intended-parent support, and fertility-related searches.
Insufficient Trust Signals: A need to communicate professional expertise, credentials, accreditations, and service capabilities more effectively.
Competitive Search Landscape: The need for stronger content, credible third-party references, and targeted optimisation.

The objective was to improve organic discoverability while establishing a more credible and consistent presence across AI search platforms.

03

Digital Promenade implemented an integrated SEO, GEO, and LLMO strategy focused on content quality, specialist expertise, brand authority, and AI discoverability.

01.
Strengthening Expertise and Credibility

Improved how the agency communicated its specialist credentials, professional expertise, accreditations, and service capabilities.

02.
Developing Expert-Led Educational Content

Created and refined educational resources, including expert-reviewed treatment guides, fertility-related condition explainers, and FAQs addressing relevant user concerns.

03.
Improving Third-Party Brand Authority

Strengthened the agency's representation across relevant medical directories, healthcare publications, and review platforms.

04.
Optimising for Relevant Search Queries

Aligned website content and supporting citations with relevant surrogacy and fertility-related queries to improve relevance across traditional and AI-powered search.

05.
Tracking AI Search Performance

Monitored visibility across key AI platforms and relevant service categories to measure improvements and identify further optimisation opportunities.

04

Over six months, the campaign delivered measurable improvements in the agency's AI visibility across its core relevant categories.

AI Visibility Performance
Performance metric Initial position Achieved result Growth / Outcome
Overall AI Visibility Baseline — +155% growth
Perplexity – Surrogacy Queries Lower initial visibility 33% Stronger surrogacy-related discovery
Gemini – Fertility Queries Near-zero baseline 25% Established AI visibility
Key campaign achievements
+155%
Overall AI visibility growth
33%
Perplexity visibility
25%
Gemini visibility
6 Months
Campaign duration
05

The campaign helped the agency establish a stronger presence across traditional search and AI-powered discovery platforms.

By combining expertise-focused content, educational resources, and stronger third-party brand representation, Digital Promenade improved the foundation for discovering the agency through relevant AI-generated responses.

The results demonstrate the value of combining traditional SEO with GEO and LLMO in specialist industries where expertise, credibility, and relevant information play an important role in customer research.

06

At Digital Promenade, we help businesses improve their digital discoverability through SEO, Generative Engine Optimization (GEO), and Large Language Model Optimization (LLMO).

Our approach combines content optimisation, brand authority, technical improvements, and AI visibility tracking to help businesses strengthen their online presence and connect with relevant audiences.

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